Customers dealing with mission critical projects like CBT Exams are always in need of quick availability of IT inventory at their disposal to execute their project successfully in shortest timeframe. Generally such critical project runs for short durations and process of equipment return and re-installation takes enormous time and effort. We are CJPL, understands this demand and provide a special Value Add services “On Premises Rental Stock- ORS” to cater this need. Following service would operate as following:
Step 1
Customer would inform CJPL in writing with details of equipment they want to retain at site along with duration and schedule of next project (As per Exhibit -A)
Step2
CJPL acknowledge customer email and CJPL would maintain separate inventory for buffer stock at customer site. Such transaction details would be sent to customer for acknowledgement.
Step3
Customer would place order to CJPL in writing about the start of next project.
Step 4
CJPL would subsequently move the inventory to customer rental stock in form of delivery challan for customer acknowledgment of that project for the purpose of billin
Customer Responsibilities
CJPL Responsibilities
EXHIBIT – A
Following details required from customer for the buffer stock which they want to keep with them & also inform again when they use the equipment from buffer stock against their new rental order.
Customer also need to inform CJPL in writing to authorised following email id: deinstallation@cjpl.in about any changes in equipment specification in following format
CJPL Serial Number of Original Equipment | Equipment Type | Original Specification | Changes Done | New Specification | CJPL Serial Number of Modified System |
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Following commercials implications may be applicable in case of breach by customer for its responsibilities. This list is indicative and not exhaustive:-
Responsibility Description | Implication |
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Failure to provide minimum information while raising incident request | May results in delay of providing Services |
Failure to provide timely approval for Chargeable Services | May results in delay of providing Services and CJPL may bill for any consequential losses to CJPL |
Failure to provide minimum information while returning defective unit | May results in CJPL billing you for delay and any damage unit received at CJPL warehouse |
Failure to return the defective unit within specified timelines | May results in CJPL billing you for the replacement unit and may impact future ASR Services |
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